Spam Folders & Adding Us To Your Safe List 

Here's what you do if our email accidentally ends up in your spam or junk folder.

Apple Mail (desktop)

• Teach Apple Mail's filter to allow future messages.
  Open the junk folder and find the message. Move the message into the inbox.
• Add our From email nicholas@fiveinstitute.com to the address book.
  Open the message, right-click the sender email address, and choose Add to Contacts.
  
  

Mail (Apple iOS mobile devices)

• Teach Mail's filter to allow future messages.
  Open the junk folder and find the message. Move the message into the inbox.
• Add our From email nicholas@fiveinstitute.com to the address book.
  Open the message and click the From email address. Then click Create New Contact to input the address in the contacts list.
  
  

AOL Webmail

• Mark a received campaign as Not Spam.
  Open the spam folder and click the message. Click the OK, Not Spam button.
• Add our From email nicholas@fiveinstitute.com to the address book.
  Click Contacts in the navigation panel and click the New Contact icon. Input the email address and click the Add Contact button.
  
  

Gmail (desktop and mobile)

• Mark a received campaign as Not Spam.
  Open the spam folder and click or tap the message. Click Not Spam.
• Add our From email nicholas@fiveinstitute.com to the address book.
  Open the contact list, click New Contact, and input the address.
  
  

Outlook

• Mark a received campaign as Not Junk.
  Open the junk folder and click the message. Click Not Junk.
• Add our From email nicholas@fiveinstitute.com to the address book.
  Open the message, right-click the sender name, and click Add to Contacts.
  
  

Outlook.com

• Mark a received campaign as Not Junk.
  Open the junk folder and right-click the message. Click Not Junk.
• Add our From email  nicholas@fiveinstitute.com to the Safe Recipient list.
  Click the gear icon and choose Options. Click the Safe and Blocked Senders link, click Safe Senders, and input the message's From email address.
  
  

Yahoo Mail

• Mark a received campaign as Not Spam.
  Open spam folder, click the message, and click Not Spam.
• Add our From email nicholas@fiveinstitute.com to the address book.
  Open the message and click the Add to contacts button next to the From email address.